1. Introduction
These General Terms and Conditions govern your use of PureGuard's cleaning services. By booking our services, you agree to comply with these terms.
2. Service Booking
To book our services, you must complete the booking process and provide accurate personal and property information. Full payment is required at the time of booking unless otherwise specified.
3. Payment Terms
Payments for services are processed through our secure online payment system. We use industry-standard security measures to protect your financial information.
4. Service Delivery
We will provide cleaning services as per the agreed schedule and scope. Any changes to the service details must be communicated to us in advance.
5. Cancellation Policy
Cancellations must be made at least 24 hours before the scheduled service. Late cancellations or no-shows may be subject to a cancellation fee. Please refer to our Cancellation Policy for details.
6. Client Responsibilities
You are responsible for providing access to your property and ensuring a safe environment for our cleaning staff. Any special instructions or requirements should be communicated in advance.
7. Limitation of Liability
PureGuard is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the maximum extent permitted by law.
8. Service Guarantee
We strive to provide high-quality cleaning services. If you are not satisfied with our services, please contact us within 24 hours, and we will address your concerns promptly.
9. Termination
We reserve the right to terminate your use of our services if you breach these terms. You will be notified of the termination and the reasons for it.
10. Governing Law
These terms are governed by the laws of Canada. Any disputes arising from these terms or your use of our services will be addressed in the courts located in Halifax, Nova Scotia.
For any inquiries regarding these terms, please contact us at:
PureGuard
+1 (339) 999-6660
info@PureGuard.com6134 Cedar St, Halifax, NS B3H 2J5, Canada